What is the warranty coverage for Forevermark Greystone Shaker cabinets?

When investing in new cabinetry, especially for a full kitchen remodel, understanding the warranty coverage is as essential as selecting a style or finish. Homeowners who choose the Forevermark Greystone Shaker collection often prioritize both style and durability, and a warranty is the brand’s assurance that your cabinets are protected.

So, what exactly does the Forevermark warranty cover? How long is the protection? Are there any exclusions? In this comprehensive guide, we’ll answer these questions and more—breaking down the warranty terms, what’s covered, what’s not, and how you can keep your Forevermark Greystone Shaker cabinets looking and functioning like new.

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Understanding the Forevermark Cabinet Warranty

The warranty that comes with Forevermark cabinets is known for being clear, practical, and homeowner-friendly. All Forevermark cabinets, including the Greystone Shaker collection, come with a limited five-year warranty on parts and workmanship under normal use.

This warranty applies to:

• Cabinet doors

• Drawer fronts

• Face frames

• Shelves

• Hinges and drawer glides

• Finish and paint defects

It ensures you are covered for manufacturing defects, material issues, or craftsmanship flaws that are not caused by user damage, misuse, or environmental wear.

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Who Is Covered by the Warranty?

The warranty coverage for Forevermark Greystone Shaker cabinets applies exclusively to:

• The original purchaser

• The original installation site

This means the warranty is non-transferable—if you sell your home or remove the cabinets, the warranty does not extend to future owners.

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Duration of Warranty Coverage

The Forevermark warranty is a 5-year limited warranty, meaning:

• 5 years of protection on the structural components under normal residential use

• Coverage begins on the date of purchase

• If any component is found to be defective, Forevermark will replace or repair it at no charge

This warranty duration is fairly standard in the cabinet industry and reflects the brand’s confidence in the long-term durability of its products.

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What Is Considered a Defect?

The warranty applies only to manufacturer defects, including:

• Warped cabinet doors due to poor assembly

• Defective hinges or drawer slides

• Finish peeling or chipping under normal use

• Structural failure not related to improper installation or moisture

These issues must not be caused by neglect, accidents, chemical exposure, or modifications to be eligible for repair or replacement.

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What’s Not Covered in the Warranty

Understanding exclusions is just as important as knowing what’s protected. The Forevermark warranty does not cover:

• Normal wear and tear: Minor scratches or scuffs due to everyday use

• Environmental exposure: Damage caused by humidity, excessive dryness, or direct sunlight

• Improper installation: Cabinets not installed per guidelines or damaged during DIY projects

• Altered cabinets: If cabinets have been trimmed, modified, or cut

• Accidental damage: Including water leaks, fire, or chemical exposure

• Non-residential use: Commercial installations void the warranty

The Forevermark Greystone Shaker warranty is designed to cover product quality—not incidental damage or third-party installation mistakes.

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How to File a Warranty Claim

If you encounter a problem, the process to file a claim is straightforward:

1. Contact the authorized dealer (e.g., My Kitchen Cabinets) where the product was purchased.

2. Provide:

   • Proof of purchase (receipt or invoice)

   • Photos of the issue

   • Description of the defect

3. Await review from Forevermark’s quality assurance team

4. If approved, Forevermark will offer repair, replacement, or refund of the defective item

This claim must be made within the 5-year warranty window, and Forevermark’s decision is final based on their inspection.

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Warranty and Finish Coverage

The finish is often a concern, especially for painted cabinets like the Greystone Shaker.

What’s Covered:

• Peeling

• Bubbling

• Severe discoloration unrelated to environmental factors

What’s Not Covered:

• Yellowing over time due to sunlight

• Water damage from spills or leaks

• Damage from household cleaners

Tip: Use gentle, non-abrasive cleaners and avoid prolonged exposure to moisture to keep your finish within warranty compliance.

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Warranty on Soft-Close Drawers and Hinges

The Forevermark Greystone Shaker cabinets come with soft-close glides and hinges in many offerings. These components are also covered under the warranty—as long as they fail due to manufacturing defects and not misuse.

For example, if a soft-close drawer stops functioning properly under normal use within the first five years, it’s eligible for replacement under warranty.

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Can You Extend the Warranty?

Currently, Forevermark does not offer an extended warranty beyond the standard five years. However, ensuring professional installation and proper maintenance can prolong your cabinets’ lifespan well beyond the coverage period.

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Maintenance Tips to Preserve Your Warranty

To avoid invalidating your warranty, follow these care recommendations:

• Wipe spills immediately to prevent water damage

• Use soft cloths and mild cleaners

• Avoid abrasive sponges or scouring pads

• Maintain a stable kitchen environment (humidity and temperature)

• Do not hang heavy items on doors or drawers

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Comparing Forevermark Warranty with Other Brands

Let’s see how Forevermark stacks up:

While some brands offer longer warranties, the Forevermark Greystone Shaker provides reliable mid-range coverage aligned with its price point and quality.

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Conclusion

Choosing the Forevermark Greystone Shaker cabinets for your kitchen is a smart investment—not just for their timeless design and sturdy construction, but also for the peace of mind offered by their comprehensive warranty. With a 5-year limited warranty that covers materials, manufacturing defects, and soft-close components, Forevermark stands behind its promise of quality and reliability.

By purchasing from a trusted retailer like My Kitchen Cabinets and ensuring proper care and installation, you’ll enjoy years of stylish, functional cabinetry backed by dependable support.

To summarize:

• Forevermark offers a 5-year limited warranty

• It applies to the original owner and residential use

• Covers materials, construction, and most hardware

• Excludes damage from misuse, environmental exposure, or improper installation

The Forevermark Greystone Shaker collection isn’t just a beautiful addition to your home—it’s a protected investment.

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FAQs

1. How long is the warranty for Forevermark Greystone Shaker cabinets?

The cabinets come with a five-year limited warranty covering defects in material and workmanship under normal residential use. It starts from the date of purchase.

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2. Can I transfer the warranty if I sell my home?

No. The Forevermark warranty is non-transferable and applies only to the original purchaser at the original site of installation.

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3. Does the warranty cover finish discoloration or peeling?

It covers peeling and bubbling under normal conditions. However, discoloration from sunlight, water damage, or chemical cleaners is not covered.

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4. What do I need to file a warranty claim?

You’ll need:

• Proof of purchase

• Photos of the defect

• Description of the issue

Contact your dealer (such as My Kitchen Cabinets) to initiate the claim.

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5. Does soft-close hardware fall under the warranty?

Yes, soft-close drawer glides and hinges are covered for defects during the warranty period—assuming normal use and proper installation.

Read: How long does it take to receive Forevermark Greystone Shaker cabinets once I place my order?
Read: How can I get an estimate for the cost of Forevermark Greystone Shaker cabinets based on my kitchen size?